Job Description

Job Description

Job Description

Residential Leasing Consultant – Individual Homeowner Properties

Location: McLean, VA

Industry: Residential Property Management / Leasing

Position Overview

We are seeking a professional, organized, and customer-focused Residential Leasing Consultant to assist with the leasing of individually owned residential properties throughout the McLean, VA area. This position will work with homeowners, prospective tenants, current residents, and property management personnel to help market properties, coordinate showings, facilitate the leasing process, and provide ongoing administrative support.

The ideal candidate will have experience in residential leasing, property management, real estate, or a similar customer-facing environment. Strong communication, organization, and follow-up skills are essential.

Key Responsibilities

• Coordinate and conduct property showings for prospective tenants at individually owned homes, townhomes, and condominiums.
• Communicate professionally with homeowners, prospective tenants, current residents, vendors, and property management staff.
• Respond promptly to leasing inquiries received by phone, email, online platforms, and other sources.
• Provide prospective tenants with accurate information regarding available properties, rental rates, lease terms, amenities, application requirements, and move-in procedures.
• Schedule appointments and coordinate access to properties for tours and inspections.
• Follow up with prospective tenants after property showings and maintain communication throughout the application and leasing process.
• Assist with rental applications, supporting documentation, and tenant screening processes.
• Prepare and maintain leasing paperwork, property records, correspondence, and electronic files.
• Assist with lease preparation, renewals, move-in documentation, and move-out coordination.
• Help market available properties by maintaining accurate listings, property descriptions, photographs, and availability information.
• Communicate property conditions, prospective tenant feedback, and leasing activity to homeowners and management.
• Coordinate maintenance requests, vendor appointments, inspections, and other property-related services as needed.
• Maintain confidentiality when handling homeowner, applicant, and resident information.
• Provide a high level of customer service while representing homeowners and the property management company professionally.

Qualifications

• Previous experience in residential leasing, property management, real estate, hospitality, administrative support, or customer service preferred.
• Experience working with individually owned rental properties is highly desirable.
• Strong verbal and written communication skills.
• Excellent organizational skills with the ability to manage multiple properties, appointments, and prospective tenants simultaneously.
• Professional appearance and customer-service-oriented demeanor.
• Strong follow-up skills and attention to detail.
• Comfortable using email, Microsoft Office, property management systems, online rental platforms, and other basic technology.
• Ability to work independently and communicate effectively with homeowners and management.
• Knowledge of the Northern Virginia rental market, particularly McLean and surrounding Fairfax County communities , is a plus.
• Reliable transportation may be required for traveling between properties.

Ideal Candidate

The ideal candidate is dependable, personable, organized, and comfortable working directly with individual homeowners and prospective tenants. This person understands that leasing privately owned properties requires strong communication and attention to detail, as each homeowner and property may have different requirements.

The successful candidate will be able to build positive relationships, provide excellent customer service, maintain accurate documentation, and help create a smooth leasing experience for both homeowners and tenants.

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