Job Description

Regional Operations Manager

Founded in 2020, AMERI-CANS is a fast-growing, veteran-owned enterprise built by Marine Corps veterans who know firsthand the critical importance of field sanitation. Headquartered in Manassas Park, VA the Company's growth has expanded beyond the DMV area and now includes Indiana, South Carolina and Ohio. Our expansion is fueled by a no-nonsense focus on execution, adaptability, and relentless problem solving. We are Mission driven, and our success enables us to support fellow Veterans and Gold Star families in honoring our shared service and their sacrifice. We are constantly looking for Veterans in pursuit of their post-service ambitions and talented individuals with an unwavering desire to succeed and grow with us.

As a Regional Operations Manager, you will work closely with the Chief of Operations and the branch managers allocated to your region to independently execute all aspects of regional operational management. You will oversee the day-to-day operations of all branches in Texas and service execution, manage personnel and resources, and ensure that our operations deliver consistently on our commitments without compromise. This role is essential to optimizing productivity, employee satisfaction, and customer experience across our Texas region.

Common activities listed below: actual position responsibilities may vary.

• Oversee region's day-to-day service route execution, ensuring 100% completion of commitments.
• Coordinate with back-office operations, including order management, billing, receivables, supply, and logistics, to ensure seamless execution.
• Supervise operations personnel time, attendance, and records in collaboration with administrative staff.
• Direct the maintenance of fleet readiness, equipment maintenance, and repair schedules.
• Supervise the organization and management of operations personnel to maximize productivity, morale, and customer satisfaction.
• Collaborate with Branch Operations Managers, Assistant Operations Managers and Field Service Leads in the organization and optimization of service yards, equipment, supplies, and staging areas across the region.
• Preside over new site setups for commercial systems, including coordination of 3rd-party assets, materials, and budgets.
• Inform the prioritization of maintenance and yard staff activities according to tactical and strategic goals.
• Facilitate the support of special events, local projects, and weekend operations to ensure execution aligns with expectations and strategic initiatives in the region.
• Refine operational standards, develop differentiators, and "bullet-proof" setups and products.
• Improve driver and A-driver productivity while reducing road-time to support work-life balance.
• Provide market intelligence, including trends, competition, and client feedback, to company leadership.
• Offer operational planning and execution recommendations with a long-term, six-month outlook.
• Mentor and counsel staff to continually enhance quality of work.
• Facilitate the growth and optimization for all Texas sites

Key Skills & Qualifications:

• 5–10+ years of relevant industry experience.
• Familiarity with operational processes, technical infrastructure, equipment, and day-to-day challenges.
• Absolute commitment to completing the job effectively, efficiently and with pride.
• Strong people-management skills and a focus on employee development.
• Focus on putting our people first and their adherence to safety
• Interest in working in a fast-paced, startup-like environment.
• Pride in everything you do.
• Exceptional communication, planning, organization, and time-management abilities.
• Willingness to work flexible hours to ensure 100% execution and be present to solve problems as they arise.

Education:

• OSHA 30 certification required
• Associate's degree, Trade School or equivalent Military occupational training
• CDL A or B preferred

Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Position requires the ability to sit or stand for long periods of time; move fingers and hands, ability to stoop, crawl, bend, twist, reach, and crouch. Perform the essential duties with minimal or no supervision. Lift and carry up to 50lbs and drag 185lbs.

Competitive Benefits:

• Benefits including medical, dental, vision
• Company matched 401k
• Company paid STD & Accident supplemental
• Company paid Life AD&D Insurance
• Employee Assistance Program "EAP"
• Paid Time Off (PTO) (10 days)
• Paid Sick Time (4 days)
• Personal Days (4 days)
• 11 Paid Federal Holidays
• Unlimited growth potential as we take the business to the next level
• Professional Development

EEOC Disclaimer:

AMERI-CANS is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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